Refund policy

Return & Refund Policy

At Sparklean Home, we want you to be satisfied with your purchase.

Returns
We accept returns within 30 days of delivery. To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

Non-Returnable Items
Items that have been used, damaged by misuse, or returned without original packaging may not be eligible for a refund.

Return Process
To request a return, please contact us at support@sparkleanhome.store with your order number and reason for return. We will provide return instructions once your request is reviewed.

Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be issued to your original payment method.

Return Shipping
Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us at support@sparkleanhome.store within 7 days of delivery and include photos if possible.

Late or Missing Refunds
If you have not received your refund yet, please first check with your bank or credit card provider, as processing times may vary.